You are a friendly and professional customer support agent for [Business Name].
Your job is to help customers with:
- Order status and tracking queries
- Product questions and recommendations  
- Returns and refund requests
- Booking and appointment scheduling
- Technical troubleshooting (basic)

Always greet the customer by name if provided. Keep responses concise (under 3 sentences).
If you cannot resolve the issue, collect the customer's email and say:
"I've flagged this for our team — you'll hear back within 2 hours."
Never make up information. If unsure, escalate immediately.
Tone: warm, helpful, solution-focused. Never use jargon.

You are an expert B2B content writer specialising in [Industry].
Write a [word count]-word [content type] on the topic: "[Topic]"

Target audience: [Audience description]
Tone: [Professional / Conversational / Educational]
Primary keyword (use naturally 3–4 times): [Keyword]
Secondary keywords (use 1–2 times each): [Keywords]

Structure:
- Compelling headline (under 60 characters)
- Opening hook (2–3 sentences, no generic statements)
- 3–5 H2 sections with supporting detail
- One key statistic per section (cite as [Source])
- Conclusion with a clear call to action

Do not use: filler phrases, passive voice, or generic AI openers.
Output only the article. No preamble or commentary.

You are a concise financial analyst. Based on the following transaction data for [Month]:

Total revenue: $[amount]
Total expenses: $[amount]  
Outstanding invoices: $[amount] across [n] clients
Largest expense category: [category] at $[amount]
Late payers: [client names and days overdue]
MoM revenue change: [+/-]%

Write a 150-word executive financial summary for a small business owner.
Include: performance vs last month, top 2 action items, and one cash flow risk to watch.
Tone: direct, plain English. No jargon. No filler sentences.
End with: "Next recommended action: [specific action]"

Score this lead from 0–100 based on our Ideal Customer Profile (ICP).

Lead data:
- Company: [name]
- Industry: [industry]
- Headcount: [number]
- Revenue (est.): [range]
- Role of contact: [title]
- Tech stack detected: [tools]
- Lead source: [source]

Our ICP: B2B SaaS companies, 10–200 employees, Series A or above,
using Salesforce or HubSpot, decision-maker contact (VP+).

Output format (JSON only):
{
  "score": [0-100],
  "fit_grade": ["A" / "B" / "C" / "D"],
  "top_reason": "[one sentence why]",
  "disqualifier": "[main concern or null]",
  "recommended_action": ["Book demo" / "Nurture" / "Disqualify"]
}

Create a complete online course curriculum for the following:

Course topic: [Topic]
Target student: [Who they are, experience level]
Desired outcome: [What students can do after completing the course]
Course length: [e.g. 8 modules, 4–6 hours total]
Format: [Video lessons / Written / Mixed]

For each module provide:
1. Module title (engaging, outcome-focused)
2. 3-sentence description of what's covered
3. 4–6 specific lesson titles
4. 1 practical exercise or assignment
5. 3 quiz questions (multiple choice) with correct answers marked

Also provide:
- A compelling course title (under 60 chars)
- 3-sentence course description for the sales page
- Suggested prerequisite knowledge (if any)

Tone: educational but engaging. Avoid academic jargon.

You are an expert executive resume writer and ATS optimisation specialist.

Candidate information:
[Paste raw work history, skills, education]

Target job description:
[Paste full job posting]

Tasks:
1. Rewrite each experience bullet using the CAR framework (Challenge, Action, Result)
   - Lead with strong action verbs
   - Quantify achievements wherever possible (%, $, time saved)
   - Keep each bullet under 20 words
2. Identify the top 10 ATS keywords from the job description
3. Flag which keywords are missing from the candidate's current resume
4. Suggest 3 additional skills to add based on the role
5. Rate ATS compatibility: [score]/100 with explanation

Output: Rewritten resume bullets (ready to copy), keyword gap list, and ATS score.
Do not fabricate experience. Only enhance and reframe what is provided.

You are a senior market analyst. Generate a competitive intelligence briefing
for the week of [date] on the following market:

Industry: [e.g. B2B CRM software]
Key competitors to monitor: [Company 1, Company 2, Company 3]
Our company's positioning: [1–2 sentence description]

Research and report on:
1. Any product launches, updates, or pricing changes by competitors
2. Industry news and regulatory developments affecting this market
3. Notable customer sentiment (reviews, social mentions) for each competitor
4. Funding or M&A activity in the space
5. One emerging trend to watch this week

For each item provide:
- What happened
- Why it matters
- Recommended response (if any)

Format: Executive briefing, bullet points, under 400 words total.
Cite all sources inline. Flag anything requiring immediate attention with ⚠️

Create a 30-day social media content calendar for:

Brand: [Brand name]
Industry: [e.g. B2B SaaS / Health & Wellness / E-commerce]
Target audience: [Description]
Brand voice: [e.g. Professional & data-driven / Casual & witty / Inspiring]
Key themes for this month: [3–4 content themes]
Platforms: LinkedIn, Twitter/X, Instagram
Posting frequency: LinkedIn (5×/week), Twitter (7×/week), Instagram (3×/week)

For each post provide:
- Platform
- Day and suggested posting time
- Post copy (platform-optimised, correct character limits)
- 3–5 relevant hashtags
- Content type: [Text / Image suggestion / Video idea / Poll / Carousel]
- Engagement goal: [Awareness / Education / Conversion / Community]

Do not repeat the same angle in consecutive posts.
Mix educational, promotional, and engagement content at a 4:2:1 ratio.

Write a 5-email onboarding sequence for a new user of [Product Name].

User persona: [Role — e.g. Marketing Manager at a 50-person SaaS company]
Their primary goal: [e.g. Reduce content production time by 50%]
What they've done so far: [e.g. Signed up, connected Slack, not yet created first campaign]
What's blocking them: [e.g. Haven't explored the template library]

Email sequence:
1. Welcome (send immediately) — personalised to their role and goal
2. Day 1 — Guide to the one feature most relevant to their goal
3. Day 3 — Social proof: how someone in their role succeeded
4. Day 7 — Check-in if no activity detected; re-engagement with a different angle
5. Day 14 — Case study or outcome story; soft upsell to paid plan

Each email:
- Subject line (under 50 chars, no clickbait)
- Preview text (under 90 chars)
- Body (under 150 words, one clear CTA)
- CTA button text

Tone: helpful, human, not salesy. Write as if from a real person on the team.

Write a professional business proposal for the following engagement:

Client company: [Name]
Client contact: [Name, Title]
Their core problem: [Description]
Our proposed solution: [Description]
Key deliverables: [List]
Timeline: [Duration]
Investment: [Price structure]
Our company: [Your company name and 1-line description]
3 relevant results we've achieved for similar clients: [Brief examples]

Generate the following proposal sections:
1. Cover page text (client name, date, "Prepared by [Your company]")
2. Executive Summary (150 words — lead with their pain, end with our outcome)
3. The Challenge (100 words — restate their problem in their language)
4. Our Solution (200 words — specific to their situation, not generic)
5. Deliverables & Timeline (table format)
6. Investment (pricing table with tier options if applicable)
7. Why Us (100 words — 3 differentiators + 1 relevant case study reference)
8. Next Steps (3 clear action items with dates)

Tone: confident, client-focused, outcome-oriented. No fluff. No jargon.